All your questions, answered!

Where are your restaurants?
We have 43 restaurants around london and the UK. Click here to find your nearest Giraffe restaurant.
Who decides which dishes go on the menu?
We listen to feedback from our guests and where possible try to work suggestions into the menu. Russel Joffe works very closely with our chefs to create new and exciting dishes.
Can I make a booking?
Yes you can! We welcome bookings midweek and weekend evenings. We don’t take bookings for brunch at weekends (9am–5pm). Click here to book a table online
Why don’t you take bookings at weekend brunch?
Weekend day times is the busiest time at giraffe and to keep it fair for everyone we keep this time as first come first served.
Do you cater for parties?
Yes, parties - we have them! Whether it’s for a small get together or for 20+ people, we have hosted some brilliant parties! Click here for the giraffe party menu and booking information. If you’re based in London our Soho Bar & Grill has a private Red Room with space for 80 guests seated or 100 standing and we can cater for all celebrations from sit down meals to stand up buffet-style events. More information on the Red Room can be found Click here.
Is giraffe a kids restaurant?
We have a great reputation for being a fab place for families to relax and have a great meal, however by evening time, when the kids tend to be in bed, we change the music and have candles on tables which creates a much more ‘adult’ feel in the restaurant.
Do you cater for vegetarians
Yes we do. Our current menu has many dishes suitable for vegetarians from breakfast, side dishes and mains.
I can’t eat gluten / nuts / dairy – can I still eat in your restaurant?
Yes! Download our handy allergy chart to read through before you visit or please speak to the manager on duty who can go through it with you.
Why are you in the airports?
We were offered a great opportunity by TRG (the restaurant group) who license food and beverage concessions in UK airports. They felt that giraffe would be a refreshing change to airport dining by offering a great all day freshly cooked food restauranti. As TRG have experience in running concepts in airports we agreed to franchise our name to them and work very closely with them on a day to day basis.
We now have restaurants in Heathrow (both T1 & T5 airside and a juice bar landside in T5), Manchester Airport (airside) and Gatwick Airport (landside)
Are there franchise opportunities?
Whilst we are not planning to franchise outside of the UK just yet as we are focusing on building the business one step at a time, we would still like to hear from you if you believe you could open a giraffe internationally. We would expect you to be an established restaurant operator with experience of multi unit management. Visit our franchises page for more information.
I’d love to work with you - how do I arrange an interview?
Great! Head over to the jobs page or pop in to any restaurant and ask to talk to the manager (just don’t pop in between 12–2pm week days and 10–4pm weekend as we will be really busy!)

Get in touch!

  • Giraffe Concepts
    Churchill House
    137 Brent Street
    London
    NW4 4DJ

  • +44 (0)20 8457 2776
  • +44 (0)20 8457 2775
Vacancies