All your questions, answered!

Who owns giraffe
giraffe was acquired by Tesco in March 2013 as part of its strategy to utilise some of the space in their larger stores, creating retail destinations that offer customers, in particular families, a compelling experience outside of their weekly shopping trip. The plan is to open in around ten Tesco Extra stores over the next few years whilst continuing with giraffe’s plans to open a small number of restaurants on the high street and in malls.
Where are your restaurants?
We have 63 restaurants in the UK and 3 outside of the UK. Click here to find your nearest giraffe restaurant.
Who decides which dishes go on the menu?
We listen to feedback from our guests and where possible try to work suggestions into the menu. Russel Joffe works very closely with our chefs to create new and exciting dishes.
Can I make a booking?
Yes you can! We take bookings in most of our restaurants at all times (subject to availability) except between 11.45am – 5pm on weekends. Click here to book a table online
Why don’t you take bookings at weekend brunch?
Weekend day times is the busiest time at giraffe and to keep it fair for everyone we keep this time as first come first served.
Do you cater for parties?
Yes, parties - we have them! Whether it’s for a small get together or for 20+ people, we have hosted some brilliant parties! Click here for the giraffe party menu and booking information. If you’re based in London our Soho Bar & Grill has a private Red Room with space for 80 guests seated or 100 standing and we can cater for all celebrations from sit down meals to stand up buffet-style events. More information on the Red Room can be found Click here.
Is giraffe a kids restaurant?
We have a great reputation for being a fab place for families to relax and have a great meal, however by evening time, when the kids tend to be in bed, we change the music and have candles on tables which creates a much more ‘adult’ feel in the restaurant.
Do you cater for vegetarians
Yes we do. Our current menu has many dishes suitable for vegetarians from breakfast, side dishes and mains.
I can’t eat gluten / nuts / dairy – can I still eat in your restaurant?
Yes! Download our hand allergy charts from our menu pages to read through before you visit or please speak to the manager on duty who can go through it with you.
Why are you in the airports?
We were offered a great opportunity by TRG (the restaurant group) who license food and beverage concessions in UK airports. They felt that giraffe would be a refreshing change to airport dining by offering a great all day freshly cooked food restaurant. As TRG have experience in running concepts in airports we agreed to franchise our name to them and work very closely with them on a day to day basis. In 2012 we were also approached by Emirates Leisure Retail, a subsidiary of the Emirates Group about opening in the brand new Dubai International Terminal for the A380 Airbus. As a result, our first restaurant outside of the UK opened at the beginning of 2013!

We now have franchise restaurants located in London Heathrow (both T1 & T5 airside plus a juice bar landside in T5), Manchester Airport (airside) and London Gatwick Airport (landslide) and Dubai International Terminal 3 Concourse A.
Are there franchise opportunities?
If you believe you could open a giraffe internationally we would like to hear from you. We would expect you to be an established restaurant operator with experience of multi unit management. Get in touch on our contact page
I’d love to work with you - how do I arrange an interview?
Great! Head over to the jobs page or pop in to any restaurant and ask to talk to the manager (just don’t pop in between 12–2pm week days and 10–4pm weekend as we will be really busy!)

Get in touch!

  • giraffe Concepts
    Churchill House
    137 Brent Street
    NW4 4DJ

  • +44 (0)20 8457 2776
  • +44 (0)20 8457 2775