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@tim_swan99 sorry to hear this Tim, will pass the feedback onto the stansted team to look into.

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@DanielaForshaw sorry to hear this Daniela, if you could email smiles@giraffe.net with details so we can investigate further.

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"I'll have ALL the cocktails please!" #BankHolidayWeekend http://t.co/ohQh1KwF3v

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@Mandy_Uppal sorry to hear this, could you send details to smiles@giraffe.net so we can investigate.

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@matthew_goss can you email full details to smiles@giraffe.net pls so we can investigate.

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@QuietInstinct ha brilliant

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